September 9, 2009

Genius Barf

Ugh, sometimes I really regret buying my mom a laptop. The last few years its become the bane of my existence.. I've become her personal genius bar 24/7. I get irate calls as early as 8AM sometimes, asking (no, demanding) how to get back on the wireless network.. how to back up photos on to an external harddrive, I've even had to talk to the real genius bar on the phone as she was in a mac store getting her OS updated. Wah!! !! !!

And to add to this, now my dad introduces a new PC laptop to the mix and now I'm having to troubleshoot both Mac and PC problems. How the hell am I supposed to know how to help you over the phone regarding a PC interface I have no reference to in front of my own screen? Seriously I'm dying here!

My mom takes it as a very personal offense when the network kicks her offline while she's surfing the web and I have to coddle and assure her that shoddy wireless reception happens to everyone, and that the networks isn't discriminating just her.

4 comments:

  1. I always wonder what parents do on computers. My mom buys large sun-protective visors, pots and pans, and exercise balls and tapes. She also checks my blog.

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  2. Oh man. Imagine being this person for your parents, everyone you know, and their parents as well. You receive special voicemail gems like:

    "Shadi... I think... my computer... is dying." (in heavy arabic dad accent)

    You arrive to see such amazing programs installed such as a voice the speaks the time every 15 minutes, all kinds of Aloha solitaire and other flavors, and 5 to 7 search toolbars.

    Imagine a dad who clicks "yes" on every popup. Every. Popup.

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  3. ok dying laughing here. i dunno what's more hilarious: kat's entry or shadi's comment.

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  4. Sorry I had to comment again. I'm at my parents house right now, and I'm trying to get my dad's desktop to just... well... SHOW UP. All while uninstalling Insanaquarium Deluxe.

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